Free Australia-wide shipping over $200 · Printed in Sydney · Made to your exact wall size

Free AU shipping over $200 · Printed in Sydney

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Frequently asked questions

Everything about ordering made-to-measure murals, our soft-proof process, finishes, shipping and returns. Can't find an answer? Contact us.

Ordering & sizing

Choose your design, pick Smooth or Textured, enter your wall width and height in cm, tick the trim-allowance box and add to cart. Murals are priced by the square metre for your exact wall.

Measure the width and height in centimetres at the widest and tallest points. Add 10 cm to each and enter those larger figures — you'll trim the excess once it's hung.

By the square metre: your wall area (width × height in metres) multiplied by the per-m² rate for your chosen finish. You only pay for your exact wall — no fixed rolls.

Walls under 5 m² are quoted individually — please contact us and we'll sort your size.

The soft-proof process

No. Because every mural is made to order, we don't ship samples. Instead, after you order we email a soft proof — your design at your exact measurements and print scale — to review before we print.

A digital preview showing your chosen design, your measurements and the print scale. We email it after you order, and nothing prints until you approve it.

No — screens and printers vary, so we can't guarantee an exact colour match. The soft proof lets you review the design and scale before printing; nothing prints until you're happy.

Yes — reply to the proof email with any sizing adjustments before approving. Once you approve, the mural goes to print exactly as shown.

Finishes & materials

Two: Smooth (flat matte, paste-the-wall non-woven) and Textured (a subtle woven texture that helps hide minor wall imperfections).

Yes. We print with low-VOC, child-safe latex inks suitable for nurseries and bedrooms.

Premium non-woven paper with paste-the-wall application — breathable, easy to hang and easy to remove later.

Yes — they're suitable for bathrooms, but not inside showers or directly wet areas.

Paste-the-wall: paste the wall, hang the numbered drops left to right, and trim the excess. A printed guide is included and most walls take 1–2 hours.

Shipping & delivery

Made and shipped from Sydney in 5–7 business days after you approve your soft proof.

Free Australia-wide on orders over $200. Under that, shipping is calculated at checkout.

Australia-wide. For international enquiries, please contact us.

Returns

Because each mural is custom-printed to your measurements after you approve a soft proof, we can't accept change-of-mind returns. The soft-proof approval is your safeguard — please review it carefully before approving.

Contact us within 7 days with photos. If there's a manufacturing fault, printing error or transit damage, we'll make it right. This doesn't affect your rights under the Australian Consumer Law.

We don't offer free reprints for change of mind or measurement errors — you approve your design and measurements on the proof before anything prints. Genuine manufacturing faults or printing errors are always covered.